Lesson 38 About the Job of a Stewardess 关于空中小姐职务
700．You would like to become a stewardess，wouldn't you？ 你愿意当一名空中小姐，对吗？
701．Yes，I would like to very much． 是的，我很想做一名空中小姐。
702．What made you decide on this type of occupation？ 什么使你决定从事这一职业？
703．Oh，to tell you the truth，I love the sky．When I was a child，I imagined flying into the blue sky some day．Now，I think the day has come．My dream can come true． 噢，说真的，我喜爱蓝天。我还是个小孩子的时候，就曾想象将来某一天能飞上蓝天。现 在，我觉得这一天终于来了。我的梦想会成真。
704．I like travelling very much and I enjoy working with peo－ple． 我喜欢旅行，也喜欢与别人一起工作。
705．Can you make yourself understood in English without too much difficulty？
你能不费力气地用英语交谈吗？
706．Yes，I think I am quite fluent in English． 能，我认为我能说流利的英语。
707．What's the most important thing of being an air hostess？ 当一名空中小姐最重要的是什么？
708．The most important task of being an air hostess is helping passengers relax during their flight Flying is a stressful thing and if an air hostess can ease that tension，it will make a favorable impression for the airline． 空中小姐最重要的任务是帮助旅客在飞行过程中放松。坐飞机是令人紧张的事，如果空中 小姐能缓和那种紧张，就可以为航空公司创造良好的形象。
709．Do you know what are the responsibilities for the aircrew？ 你知道空勤人员的职责是什么？
710．The main responsibility of the flight crew is to ensure the safety of the passengers in case of an emergency．Other re－sponsibilities are providing for the comfort of the passengers and serving meals． 空勤人员的主要职责是出现紧急情况时保证旅客的安全。其他职责是为乘客提供舒适和招 待饮食。
711．Are you in good health？ 你身体健康吗？
712．I just had a complete physical examination and I was de－clared in top condition． 我刚刚全面检查了身体，医生说我非常健康。
713．Have you had any nursing experience？How about taking care of children？How you ever been
a baby－sitter？ 你有没有照顾病人的经验？照看小孩的经验？你看过小孩吗？
714．I know it's not a easy job， but I'm young，besides I'm in good health． 我知道这不是件轻松的工作，但我年轻，而且我现在身体很健康。
715．I have never done any nursing but I love children．I haven't had any experience as a baby－sitter，either． 我没有照顾过病人。我喜欢孩子，但我也没有看孩子的经验。
716．How tall are you？What about your eyesight？ 你身高如何？视力如何？
717．My height is one meter and sixty－eight centimeters．I've never had any vision problems and have never worn corrective lenses．
我身高 1.68 米，我视力从来没有问题，也未戴过眼镜。
Dialogue A
（I= Interviewer 主试人 A= Applicant 申请人）
I：Come in．Miss Lin．I'm Mr Wang， Director of Personnel．
What can I do for you？
A：How do you do，Mr Wang？I'm coming for a job interview at ten O’clock this morning．
I：Oh，I see Please sit down．
A：Thank you．
I：So you would like to become a stewardess，wouldn't you？
A：Yes，I'd like to very much．
I：Well，how old are you？
A：I was born on August 5，1975．So I'm 24 years of age．I'm just leaving college this summer．
I：OK．But what made you decide on this type of occupation？
A：Oh，to tell you the truth，I love the sky．When I was a child． I imagined flying into the blue sky some day．Now，I think the day has come．My dream can come true．
I：Then， do you know it's not a easy job to be a stewardess？
A：Yes．I know it's not a easy job，but I'm young，besides I'm in good health．
I：Yes．Youth and health are one's best wealth．By the way，what's your height？
A：168 centimeters．
I：What about your eyesight？
A：I've never had any vision problems and have never worn cor－rective lenses．
I：Do you know sometimes you would have to work long hours？
A：Yes，I do．
I：Do your parents agree to your choice？
A：My mother is just waiting at home for my good news．
I：What's the most important thing of being an air hostess？
A： The most important task of being an air hostess is helping passengers relax during their flight．Flight is a stressful thing and if an air hostess can ease that tension，it will make a favorable impression for the airline．
I：Do you think friendly service is very important for the airline staff？
A：Definitely．I would think this is one of the most important aspects when dealing with the public in any way.
I：Do you get angry easily？
A：No，I know how to control my temper．I only get angry if I see someone hurting somebody else．
I：If one of your passengers had an accident，what would you do？
A：I would give him basic first aid and call for assistance．
I：Can you make yourself understood in English without too much difficulty？
A：Yes，I think I'm quite fluent in English．
I：Do you take care of your appearance？
A：Yes，I feel taking care of myself with sufficient rest and a good diet are important．
I：Do you know how to put on makeup？
A：Yes，I took some beauty classes a few months ago．
I：What part of your face is the most attractive，why？
A：I think for me and anybody else a smile can be the most at－tractive feature，because it lights up my whole face．
I：If you were hired，when would you be available？
A：I'll graduate from the college by the end of this month．Next month，that is July，I'll be available．
I：OK．If you were hired you would be expected to report for taining on the 8th of August．
A：Yes，that's OK．
I：Considering your qualifications，we believe you would be a good stewardess．But as you know，we are considering sever－al other applicants and will make our final decision by the end of this month．We'll send you a letter then，if you're hired．Thank you for your coming，Miss Lin．
A：Thank you， Mr Wang．
Notes 注释
1．Yes．Youth and health are one's best wealth．By the way，what's your height？ 是的，年轻和健康是人最宝贵的财富，顺便问一下，你身高多少？
2．Do you think friendly service is very important for the airline staff？ 你认为对空中服务人员来说友好服务很重要吗？
3．Definitely，I would think this is one of the most important aspects when dealing with the public in any way．
肯定重要。我认为不论以什么方式与公众打交道都应提供友好的服务。
4．If one of your passengers had an accident， what would you do？ 如果旅客发生意外，你怎么办？
5．I would give him first aid and call for assistance． 我将对他进行基本的急救，然后呼救。
6．Do you take care of your appearance？ 你是否注意自己的容貌？
7．I think for me and anybody else a smile can be the most attractive feature，because it lights up my whole face． 我认为对我和其他人一样，微笑是一个人最吸引人的特征，因为微笑会使一个人整个面部 都容光焕发。
8．If you were hired you would be expected to report for training on the 8th of August． 如果雇用你，我们希望你 8 月 8 号来报到参加培训。
9．That's OK． 好的。
10．Considering you qualifications…考虑你的资格……
11．But as you know…但正如你所知……
Words and Expressions
Dierector of Personnel 人事部主任
Stewardess n．女乘务员，空中小姐
to tell you the truth 说真话
stressful a．有压力的
tension n．紧张，压力
first aid 急救
fluent a．流畅的，流利的
makeup n．化妆品
Lesson 39 About the Job of a Car Driver 关于司机职务
718．You are very punctual． 你来得很准时。
719．Thank you， Sir．I'm a chauffeur． Generally speaking，a cauffeur must be punctual． 谢谢，先生，我是一名司机，一般来说，当司机都是很准时的。
720．We've been looking over your application．You've more than ten years’ experience in driving cars and trucks．Is it right？
我看过你的申请材料，你已经有 10 多年开汽车和卡车的经验，是不是？
721．Yes，I learned to drive jeeps and trucks when I was serving in the army． 是的，我是在部队服役时学会了开吉普车和卡车。
722．How long have you been driving？ 你开车多长时间了？
723．For eight years． 八年了。
724．Would you mind showing me your driving license？ 能看看你的驾驶执照吗？
725．Never mind．Here it is． 可以，给您。
726．Now you are working in the Sanjiang Company，aren't you？ 你现在在三江公司工作，对吗？
727．Yes，I've been working there for three years as a chauffeur． 我在那儿做司机三年了。
728．Then why are you leaving there？ 那你为什么要离开呢？
729．The only reason why I am leaving the present position is with the desire of improving myself．
我离开现职的惟一原因是要找个更好的职位。
730．By the way，what kind of driving licenses do you have？ 顺便问一句，你持有何种驾驶执照？
731．I have the driving license A． 我持有 A 类驾照。
732．So I can drive either delivery trucks or cars or even buses． 我能开送货卡车、小汽车甚至公共汽车。
733．Besides，I have an electrician's license． 此外，我有电工证。
734．Any accidents？ 出过事故吗？
735．No．I think I'm a pretty careful driver． 没有，我认为我是个很小心的司机。
736．Do you drink？你会喝酒吗？
737．Yes，a little；but I never drink before driving． 会，会喝一点，但我从不在开车前喝酒。
738．When am I supposed to start working？ 我什么时候开始上班？
739．Starting from Monday．Bring your resume，driver's license and ID card with you when you come，and report to the personnel manager． 星期一开始。顺便把简历表、驾驶执照及身份证带来，向人事经理报到。
Dialogue A
（I= Interviewer 主试人 A= Applicant 申请人）
I：Come in， please．
A：I was wanted to come at 10 o’clock this morning and have a talk about the appointment．
I：Yes．You are very punctual．
A：Thank you，Sir．I'm a chauffeur，Generally speaking，a chauffeur must be punctual．
I：What's your name？
A：My name is Dongming Wu．May I have your name，Sir？
I：I'm Mr. Brown．Please sit down，Mr Wu．
A：Thank you，Mr Brown．
I：Would you like to have a cup d coffee or a can of Coca－Cola？
A：A can of Coca-Cola，please．
I：Here you are．
A：A thousand thanks，sir．
I：Do you know anything about Coca－Cola？
A：Yes．It is a most popular beverage in the world．It has a long history．In 1886 a pharmacist called Aza Grigs Chandler patented Coca－Cola in Atlanta，Georgia．By the way，I like Coca－Cola very much．
I：We've been looking over your application．You've more than ten years’ experience in driving car and trucks． Is it right？
A：Yes．I learned to drive jeeps and trucks when I was serving in the army．
I：It was from 1978 to 1983，wasn't it？
A：Yes．
I：Now you are working in the Sanjiang Company，aren't you？ A：Yes．I've been working there for three years as a chauffeur． I：Then why are you leaving there？
A：The only reason why I am leaving the present position is with the desire of improving myself．
I：How much do you usually earn a month？
A：Sometimes a little over three thousand yuan and sometimes less than two thousand yuan．So I think your monthly salary of two thousand eight hundred is quite attractive．
I：Are you a local resident or a provincial？
A：I'm a Shanghaiese by birth．Here is a copy of my ID card．
I：Then，why are you interested in our company？
A：Because yours is one of the most effective and respectable companies in our city．I'd like to work for it and enjoy its high prestige as well．
I：I see．Have you ever worked for Americans before？
A： Yes，I was a driver for an American family three years ago，part time only．
I：Why did you quit？
A：Because they went back to the States．
I：By the way，what kind of driving licenses do you have？
A：I have the driving license A．So I can drive either delivery trucks or cars or even buses．Beides，
I have an electrician's license．
I：Good．But if you were hired，you would improve the spoken English，because you would have to deal with foreigners．
A：Sure．I studied Basic English and spoken English at the Evening College of Shanghai Foreign
Languages University during the last few years．
I：That's fine．What kind of cars are you driving in the Sanjiang Company？
A：Audi．
I：Any accident？
A：No，I think I am a safe driver．
I：That's very good．De you drink？
A：Yes，a little；but I never drink before driving．
I：Do you smoke？
A：No，I don't．
I：Good．We expect our employees to work hard and of course they are well paid for their hard work．We give generous bonus，too．
A：How much will my pay be，if you don't mind my asking？
I：We would like to start you off at 3，000 yuan a month，not including bonus and overtime pay．We don't give bonus every month，but we offer a semi－annual bonus．And you'll receive two weeks’paid vacation a year，as well．Does it suit you？
A：Yes．
I：When can you start the work？
A：I'll go and quit my job in the Sanjiang company first and then....How about next Wednesday？
I：No problem．Then we will see at 9 o’clock next Wednesday．
A：Thank you，Sir．
Notes 注释
1．A thousand thanks， sir． 非常感谢，先生。
2．How much do you usually earn a month？ 你通常一个月挣多少钱？
3．So I think your monthly salary of two thousand eight hundred is quite attractive． 所以我觉得你们能提供 2，800 元月薪是很吸引人的。
4．Are you a local resident or provincial？ 你是本地人还是外地人？
5．I'm a Shanghaiese by birth．Here is a copy of my ID card． 我是土生土长的上海人，这是我身份证的复印件。
6．Because yours is one of the most effective and respectable companies in our city．I'd like to work for it and enjoy its high prestige as well．
因为贵公司是本市最具高效率、令人敬佩的公司之一，我想为它工作，也能分享它的盛誉。
7．Audi． 奥迪车。
8．Any accident？ 出过事故吗？
9．We would like to start you off at 3，000 yuan a month，not including bonus and overtime pay． 我们将给你月薪 3，000 元作为起薪，不包括奖金和加班费。
Words and Expressions
punctual a．按时的，守时的
chauffeur n．司机
generally speaking 一般说来
driving license A A 类驾驶执照
beverage n．饮料（茶，汽水等）
pharmacist n．药剂师
patent v．获得……的专利
provincial a．省的，外省的
Shanghaiese n．上海人
prestige n．声望，威信
Shanghai Foreign Languages University 上海外国语大学
generous a．慷慨的，丰富的
Lesson 40 About the Job of a Salesperson 关于销售员职务
740．I came in answer to your advertisement for a salesperson． 我是来应征贵公司所招聘的售货员一职的。
741．I see．Will you walk this way，please？ 我明白了，请到这边来好吗？
742．What experience have you had？ 你有什么经验呢？
743．I'm afraid I haven't had any experience in just this sort of work．I'm studying business administration in college．I want to get a job that would tie in with my studies． 这种工作我恐怕没有什么经验。我大学学的是商业管理，我想找一个与所学知识有关联的 工作。
744．Have you got any selling experience at all？ 你有售货的经验吗？
745．I worked in a department store in a small town last summer vacation． 我去年暑假在一个小城镇的百货店工作过。
746．What subjects did you like most at university？ 你在大学时最喜欢什么课程？
747．I like sales strategies most．我最喜欢销售策略这门课。
748．Now tell me about your educational background．请给我讲讲你的教育背景。
749．I graduated from Beijing College of Commerce． 我毕业于北京商学院。
750．I majored in commerce． 我主修商业专业。
751．What courses have you completed？ 你修过哪些课程？
752．The courses I completed are marketing，business law，business English，statistics，marketing principles，sales management，distribution theory，economics and psychology． 我修过的课程有：市场营销、商业法、商务英语、统计学、营销原理、销售管理、商品配 销理论，经济学和心理学。
753．Why would you like to work with us？ 你为什么愿意来我们这儿工作？
754．It's a job I'm interested in，and your company is one of the best known．Although I have no work experience as a salesperson，the job description you sent was very interesting．It's a job I've been dreaming of since I was at university． 贵公司是最有名气的公司之一，我也喜欢这种工作。虽然我没有什么销售员的经验，你们 给我的职位说明很有意思，这是我上大学时就想从事的工作。
755．Do you know anything about this company？你了解本公司吗？
756．Yes，a little． As you mentioned just now，yours is an American capital company．As far as l know your company is a world famous one which produces cosmetics and skin -care products． 我知道一些，正如你所提到的，贵公司是一家美资公司，据我所知，贵公司是一家世界著 名公司，生产化妆品和护肤品。
757．In what department did you work？ 你以前在哪一部门工作呢？
758．I was in women's Fashion Department． 我在女装部工作。
759．Have you got an excellent record in English？ 你英语成绩好吗？
760．Yes，I think I can manage English conversations with American staff members． 是的，我认为我可以和美国员工进行英语会话。
Dialogue A
（I= Interviewer 主试人 A= Applicant 申请人）
I：Come in，please．
A：Is this the General Manager office？
I：Yes，it is．Be seated，please．
A：Thanks．
I：May I have your name？
A：Linda Li．I was asked to have an interview this afternoon．
I：Yes．How old are you，Miss Li？
A：I'm 25．
I：How many people are there is your family？
A：Four．They are my father，my mother，my elder brother and me．
I：What do your parents do？
A：My father is a purchaser at a department store and my mother is a saleswoman at the same store．
I：Now tell me about your educational background．
A：OK．I graduated from Beijing College of Commerce．My major is commerce．
I：What courses have you completed？
A：The courses I've completed are marketing，business law，business English，statistics，marketing principles，sales management，distribution theory，economics and psychology．
I：How are your grades？
A：I have got an average of 90 points．
I：What subject did you like best at college？
A：I liked sales strategies best．
I：Can you explain why？
A：I like dealing with people．It's quite challenging．
I：Have you got an excellent record in English？
A：Yes，I obtained nearly full marks in English．
I：That's only for your written work，I'm afraid．What about your oral English？You know，some staff members in this company are Americans as ours is an American capital company ． So conversational English is very important in our company．
A：I think I can manage English conversations with American staff members．At college I often practice oral English with my classmates or cassettes．
I：Why are you interested in the job？
A：Because I love your company．Yours is one of the effective and respectable companies in this area．
I：I see．Have you worked anywhere else？
A：Yes．Four years ago，I began to work in a developing company in Nantong． One year later，I came
to Shanghai，and worked in a small department store as a salesgirl．and now I'm secretary to
Gemeral Manager of Xin Xin Department Store．
I：OK．We have received your letter and resume in answer to your advertisement in the paper．I'd like
to talk about your qualifications for the position．
A：I think you must have got a lot of replies to your advertisement．
I：I haven't counted the exact number of the replies，but I think there were at least thirty for the job．However，many who applied don't have the qualifications we require．We only picked out the ten best replies for interviews．And yours is just among them．
A：Thanks．I'm glad that my letter is acceptable．
I：You mentioned in your letter that you had worked in a small department store as a salesperson．In what department？
A：Ladies fashion．
I：Did you like the job？
A：Yes， I liked it very much．In fact，I have a good taste in dress．I think I'm interested in clothing design and like to be dressed in fashion．
I：Well，Miss Li，it was nice talking to you．However，we want to interview the other applicants before making any final decision．You will hear from us soon．Thank you for your coming，Miss Li．
A：Thank you Sir．I hope to hear from you as soon as possible．
Notes 注释
1．Be seated，please． 请坐。
2．My father is purchaser at a department store and my mother is a saleswoman at the same store． 我父亲是一家百货商店采购员，我母亲是同一商店的售货员。
3．I have got an average of 90 points． 我各门成绩平均 90 分。
4．Yes．Four years ago，I began to work in a developing company in Nantong． 有过。四年前我开始在南通一家正处于发展阶段的公司工作。
5．We only picked out the ten best replies for interviews．And yours is just among them． 我们只挑选了十位最优秀的申请人来参加面谈，你的材料是其中之一。
6．Ladies fashion． 女装部。
7．In fact，I have a good taste in dress 事实上，我对时装很有眼光。
Words and Expressions
salesperson n．售货员
tie in with 与……有关联
commerce n．商业
marketing n．市场营销
statistics n．统计学
psycology n．心理学
cosmetics n．化妆品
skincare products 护肤产品
skincare 一词由 skin（皮肤）+care（护理）组成
English convesations 英语会话
purchaser n．采购员，购买者
sales strategies 销售策略，销售方法
pick up v．挑选
ladies’ fashion 女式时装
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